Frequently Asked Questions
Everything you need to know about shopping with The Lola Club.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale for hygienic reasons.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for advice.
Do you offer international shipping?
Yes, The Lola Club ships worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.