Returns & Exchanges
At The Lola Club, we want you to love every piece you wear, but if a fit isn't quite right, we offer easy returns within 30 days of delivery. All items must be in their original, unworn condition with tags attached to be eligible for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
- 3.Drop Off Package
Affix the return label to the outside of your parcel and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
